Staybridge Suites - Sioux Falls Southwest, an IHG Hotel

The exceptional customer service, me, my family and our service dog were given. For example, when we first arrived, our service dog was greeted with a doggy welcome bag with a treat inside - really nice touch. The staff were warm, friendly and very helpful. We were there for the Nike XC race event that weekend and we knew the hotel was very busy due to a lot of other events going on at that same weekend too, but the staff were great, really professional. Breakfast choices were very good too and the hotel room we were given was well maintained and very clean.

Heidi, the GM, is AMAZING! A++ Amy, A+ Katelyn, A Monika, A Clark, A Rodney, A++ in cleanliness; wow! Anna and Erika, A ...all other personnel I met whose names I don't recall = A Grade~! 👍 The entire staff are simply South Dakota, MAGNIFICIENT! The Breakfast is good; it is NOT great! Quality = EXCELLENT! However, the eggs are out of a box. 😱 One cannot order any scrambled eggs, softly; one cannot have 'Sunny-Side-Up eggs; otherwise, it is fine. The three (3) days / week Social is a fantastic concept; 👏 however, the food selection could be better; i.e., hot wings, barbecue ribs, hot dogs, mac and cheese, fried chicken from popeyes, potato salad, salad, etc... would make it rock to high Heaven experience. 🤗

The room was clean and spacious. The breakfast was very good each morning. The hotel was quiet and the staff was very friendly. Would stay again.

Breakfast selection was great - variety perfect. Staff person in charge of breakfast was very helpful and friendly.

Very clean and cozy. Quiet and the kids loved the pool.